What to Expect When You Pick Up Your New Trailer from Visto’s Trailer Sales
Picking up your new trailer from Visto’s Trailer Sales should be quick, smooth, and exciting — and a little preparation ahead of time helps make sure you can hook up and hit the road without delays.
Before trailer pick up day, make sure your tow vehicle is equipped with the correct hitch ball, receiver rating, and electrical plug for your trailer. Most trailers without brakes use a 4-way flat plug, while trailers with electric brakes typically use a 7-way round RV plug. If you’re unsure what your trailer requires, our team can confirm and our parts department stocks the correct parts and adapters.
If your trailer has brakes, you’ll also need a brake controller installed in your vehicle. We recommend scheduling installation with our service department ahead of pickup if you don’t already have one. Checking your vehicle’s lights and wiring before pickup can also help prevent delays and get you on the road faster.
On pickup day, our team will walk you through your trailer features, confirm your hookup setup, and make sure you feel confident towing your new trailer home.
New Trailer Pickup FAQs
What hitch ball do I need for my trailer?
Ball size and weight rating depend on the trailer you purchased. If you’re unsure, check with our team before pickup — or bring photos of your current hitch setup. We can help you get exactly what you need.
Do I need a 4-way or 7-way plug?
Typically:
- 4-Way Flat: Trailers without brakes
- 7-Way Round: Trailers with electric brakes
If you’re not sure, we can confirm for you, and adapters are available in our parts department.
Do I need a brake controller?
If your trailer has electric brakes — yes. The trailer brakes will not work without one. We can help schedule installation with our service department if needed.
Should I check my lights before pickup?
Yes — we strongly recommend testing:
- Running lights
- Brake lights
- Turn signals
If repairs are needed, scheduling service ahead of time helps avoid pickup delays.
Can I buy parts or adapters when I arrive?
Yes — our parts department carries hitch components, wiring adapters, and towing accessories. However, checking ahead of time helps make pickup faster.
What happens during my pickup appointment?
We will:
- Review trailer features and operation
- Confirm hitch and wiring setup
- Answer towing and safety questions
- Make sure you’re ready to safely tow home
Final Tip: When in Doubt, Ask Us
Every trailer and tow vehicle combination is a little different. If you’re unsure about anything before pickup day, reach out to our team. We would much rather help you prepare ahead of time than have you run into delays when you arrive.
At Visto’s Trailer Sales, pickup day is more than just paperwork — it’s about making sure you’re safe, prepared, and excited to use your new trailer.
