Parts Specialist

Parts:

• Ensure proper completion of paperwork
• Utilize CRM for timely followup
• Seek, identify, & obtain new prospects to increase sales
• Learn & apply new selling strategies & techniques
• Maintain a high level of product, market, & industry knowledge adding training when necessary
• Identify key businesses, vendors, & customers to surpass sales goals
• Upsell customers
• Unload, receive, checkin, & stock parts
• Complete returns on a timely basis
• Oversee margins/budget - review matrix pricing, communicating discrepancies to Parts Manager
• Maintain parts inventory, rotating product with assistance from the Parts Manager
• Ensure neat & accurately priced displays
• Work with service advisor to assure parts are arriving & dispersed

Truck Beds:

• Strategize with fleet accounts to increase product demand
• Monitor & resolve lost truck bed sales

Rental:

• Schedule rental reservations
• Ensure rental guidelines are followed
• Report unit misuse
• Inform service writer of needed rental maintenance

Service:

• Schedule service appointments if needed